Webinar: ServiceNow platform customisation: Optimisation and de-customisation process

We are continuing in the ServiceNow optimisation webinar series with yet another highly relevant topic. This time we will make a deep dive into optimising business processes in ServiceNow, as well as how to de-customise ones based on out-of-the-box (OOB) workflows.

This webinar is a follow up to the previous two, which focused on platform customisations. In the first one we focused on the pros and cons of customising ServiceNow applications. In the second we looked at how to de-customise your solutions from a technical perspective. Now it's time to talk about business processes.

We’d like to share with you our perspective and best practices for helping our customers to continuously keep their ServiceNow workflows and processes aligned with their true business requirements and goals. We’ll talk about what needs to be considered, planned and solved in the process update journey.

The webinar will be moderated by Lukáš Varaja and Lukáš Slánský, who are experts on ServiceNow as well as engaging presenters. It promises to be both educating and entertaining.