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Are you thinking of reverting from your customised applications back to out-of-the-box (OOB) settings? Have you already internally evaluated the pros and cons of customised solutions and applications? Do you know how these customisations support your business? Do your customisations impact everyday business as well as your long-term strategic goals concerning platform utilization, development, and upgrades? Is it possible to measure the level of platform customisations? Do you still remember all the decision points and reasons why you decided to implement your own versions of existing ServiceNow applications or processes?

Do you want to know questions on the answers above? Watch the next webinar from the ServiceNow platform customisation serie.

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