Webinar: ServiceNow platform restart: How to improve end user perceptions

As the world of service delivery changes rapidly these days, an important shift has occurred: We have all started to pay more attention to our clients, and have started to perceive internal end users as the real clients. The key to success in providing services is to keep end users interested and highly engaged. The Now Platform features multiple capabilities which can be leveraged to improve end user perception and engagement. But is it all just about technology? 

This webinar will cover:

• How to focus on internal end users as the consumers of IT and non-IT services
• Sharing experience and best practices in maintaining and even boosting end users' positive perceptions in upcoming successful project deliveries.