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It’s always frustrating to see vital, promising, and well-resourced ServiceNow projects struggle to deliver value to their businesses due to constant fights that lead to decision paralysis. To put it simply, ServiceNow governance should provide a framework that smooths and streamlines good decisions at all desired levels. 

In this webinar we will look together at ServiceNow governance to address the following topics:
  • What is ServiceNow governance? Why it is worth investing in? How does it bring value back to projects?
  • When and how do you start with governance? How do you scale it and keep it sustainable and helpful?
  • The three interconnected layers of good ServiceNow governance: Strategy, Portfolio, and Technical. Why are they important to avoid the traps poor decisions can create?
  • What is a Center of Excellence and Innovation (CoEI)? Why does ServiceNow recommend it as an organizational model, and how does it relate to ServiceNow governance?

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