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Projects are successfully completed all the time - on deadline, within budget, the checklist of requirements is filled. But after the project is over, a disenchantment often sets in that the value of the project isn’t delivering what they really want, and that it isn’t that much help for realising planned business benefits. How could a disconnect like this happen? What are its sources? How can you ensure that project outcomes are in line with the overall enterprise vision and strategy as well as what the business needs?

We’ll unearth answers together in our next webinar, which is focused on delivering ServiceNow business value management using the Now Value methodology. The Now Value methodology maximises your ServiceNow investment by keeping several key goals aligned: Vision, strategic drivers, business outcomes, and success measurement. Now Value emphasises giving clear information back to the business about ServiceNow’s capabilities. It also shows leadership how to communicate what they expect from ServiceNow so that the platform can be tuned in the best possible ways.

Here’s what we’ll cover in the webinar:
  • Project success and business success - are they the same?
  • How can we define business outcomes that matter, and which deliver the desired value?
  • There are business outcomes that realise the value and there is the overall enterprise vision and strategy. How can the two be aligned?
  • Why is defining success so important for business outcomes?
  • How can previous successes be captured and disseminated within an organisation to help realise future benefits?

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