Webinar: Configuration management database as a clue for business

This webinar will focus on key aspects of ServiceNow’s Configuration Management Database, providing descriptive use cases and real-life examples of how much business value the CMDB brings to customer organisations.
 

Business problem:

Have you invested a huge amount of money, time, and effort into building a Configuration Management Database, but aren’t receiving all the promised benefits? How can that kind of disappointment be avoided? How complex or sophisticated a process is it to make a TCO calculation for services provided?
 

This webinar will help to concentrate on key concepts of the CMDB that significantly contribute to achieving desired finish lines.
 

The following points will be discussed during the webinar:

• How the CMDB is a powerful managerial and decision tool for businesses
• How the CMDB as a tool helps to decrease TCO of provided services
• The CMDB as a single source of truth